Blog

3 min read

Make it hard to ignore: How to amplify your customers’ voice

David Youngman:

Championing customers isn't about saying "yes" to every request. It's about deeply understanding their needs, building a professional system to track...

2 min read

CFOs in a Start-Up: The Nitty Gritty of Numbers, Controls and Best Practice

Amy Larfield:

It's your first day. You want to see last month's P&L, the balance sheet, balance sheet reconciliations with work papers, and a 30-day cash plan that...

3 min read

During the Great Resignation, staff came to me weekly asking for more money. I had to keep saying no.

Tamara O'Sullivan:

At the peak of the Great Resignation, I was having the same conversation on repeat. A team member would come to me, sometimes weekly, to let me know...

3 min read

Why do we spend more time researching a 2K laptop than an 80K hire?

Daryl Ning:

Imagine it is Sunday night. You have fourteen tabs open in your browser. You’re reading through multiple blogs and Reddit threads. You’ve watched...

4 min read

The sales leader early-stage founders think they need, and the one they actually need

Justin Coutts:

One of the most common mistakes early-stage founders and CEOs make is hiring the "big company sales gun" too early. You know the profile.

2 min read

Product Update May 2026

Mathan Allington:

Last month we said the bigger AI news was weeks away, not months. Here’s the first of it. We’ve shipped roleplay coaching in Hey Compono, our...

2 min read

Product Update April 2026

Manisha Bullen:

Follow our monthly product updates as we share the latest features to help you strategically design and develop teams and the work environment. It's...

4 min read

Why Fluent Commerce made hours irrelevant

Rudy Crous:

Alex Pusenjak stopped tracking hours at Fluent Commerce and started tracking impact. The result: 96% employee willingness to go above and beyond and...

7 min read

Treat people how they want to be treated (the platinum rule for leading diverse teams)

Mathan Allington:

7 min read

Culture is not an event (it's the sum of your micro decisions)

Mathan Allington:

Sharon Gray doesn't think culture is academic. She thinks it's everything.