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Daryl Ning

Daryl Ning is a Customer Success Specialist at Compono, helping HR leaders make defensible people decisions backed by real data and proven science. With over two decades of experience in customer-facing roles, he advocates for a shift where organisations view their workforce as their primary strategic asset.

how HR can enhance employee retention by applying Customer Success principles

3 min read

What HR could learn from Customer Success

Picture of Daryl Ning Daryl Ning:

Put simply… Treat your employees like your best customers. Acquiring a new customer costs more than keeping the one you've got — that's just how SaaS economics work. This principle drives Customer Success (CS) departments to ensure clients are...

Hiring Work Personality Featured culture fit company culture coaching
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3 min read

Why do we spend more time researching a 2K laptop than an 80K hire?

Picture of Daryl Ning Daryl Ning:

Imagine it is Sunday night. You have fourteen tabs open in your browser. You’re reading through multiple blogs and Reddit threads. You’ve watched...

Hiring Candidate Assessment Featured Recruitment candidate fit culture fit
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Popular posts
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The Six Learning Science Principles We Live By

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To post a job ad on LinkedIn: log into your company Page, go to the Jobs section and select the...
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The complete guide to employee onboarding: best practices for 2025

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Employee onboarding best practices come down to four things: start before day one, structure the...
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What is a Job Description? Understanding Its Importance and Components

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A job description is a formal document that sets out a role's purpose, essential duties,...
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HRIS system: complete guide to human resource information systems

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An HRIS (human resource information system) is software that stores all employee data and automates...
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Understanding Performance Evaluation Bias for HR Managers

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Performance evaluation bias is a systematic error in judgement that skews how an employee's work is...
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