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CASE STUDY

PrepL

Learner Licensing Transformation in Queensland

The Challenge

Queensland’s learner licensing system was outdated and heavily reliant on in-person testing, creating barriers for many young drivers—especially those in regional or remote areas. At the same time, high crash rates among novice drivers highlighted the need for a more engaging, values-driven approach to road safety education.

It was clear the system needed to do more than test road rule knowledge—it had to shape safer attitudes and behaviours.

Key Objectives

  • Modernise the licensing process through an accessible, fully online platform.
  • Equip young drivers with more than just road rule knowledge—foster safer mindsets.
  • Leverage interactive, scenario-based learning to better prepare learners for real driving conditions.
  • Maintain access to licensing pathways during unprecedented challenges, such as COVID-19 lockdowns.

The Solution

In partnership with the Queensland Government and Compono, Nexefy developed PrepL, an award-winning online learner licensing platform that blends education and assessment into one seamless, user-friendly experience.

PrepL is a 4–6 hour online course that teaches essential road safety concepts through a mix of real-life video stories, branching scenarios, and interactive challenges. It replaces the traditional 30-question written exam and allows learners to complete their licensing requirements on any device, at their own pace.

PrepL

Key components include:

  • Interactive Scenarios: Realistic driving situations that adapt to learner choices, helping users understand the consequences of risky behaviour.
  • Real Stories: Powerful testimonials from crash survivors, families, and first responders, putting real faces to the risks of unsafe driving.
  • Road Safety Education: A focus on the Fatal Five (distraction, drink/drug driving, speeding, seatbelts, fatigue) to address the most common causes of serious crashes.
  • Values & Attitudes Focus: Emphasises why rules exist and encourages the development of responsible road behaviour—not just rule memorisation.
  • Multiple tiers of assessment: PrepL progressively builds knowledge and awareness throughout the course in layers of assessment for learning, ensuring learners are well-prepared for a final test.

Results & Impact

PrepL has transformed the way learners across Queensland—and now other states—approach driver education. What began as a Queensland-first initiative quickly became a benchmark for digital learner licensing nationwide.

During the COVID-19 pandemic, PrepL played a critical role in keeping the licensing process moving while physical service centres were closed. It allowed thousands of young drivers to stay on track without disruption.

The course’s intuitive design, interactive scenarios, and real-world consequences have driven exceptional engagement and have been recognised through awards

  • Recognised with multiple Platinum LearnX Awards, including:
    • Best Online Learning Model
    • Best Shift-It-Online Design
    • Best Video and Mobile App Experience

Beyond the numbers, PrepL has redefined what driver education can be—less about memorising rules, and more about changing attitudes, behaviours, and ultimately, saving lives.
576118

enrolments since launch.

95
%

completion rate

85
%

user satisfaction
with 4 or 5 stars

logo-qldgovt
“Students won’t just learn the road rules with PrepL; they’ll learn why the rules exist, and in a virtual environment, they will experience the consequences of poor driving behaviour.”
Road Safety Minister Steven Miles
Queensland Department of Transport and Main Roads
★★★★★

Shifts your high-stakes, high-volume assessments into reliable online education.

Backed by robust competency framework management tools, our technology allows government and organisation leaders to shift education and assessments online, securely.

In Australia, our platform is the trusted leader in delivering learning, testing, and credentialing to motor vehicle operators.

We have over 3 million certifications awarded across multiple state governments.

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