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Learner Permit Test Online

Large-scale Delivery of Driver Licensing in Victoria

The Challenge

Building on the success of PrepL, Compono and Nexefy partnered with the Victorian Government to manoeuvre to a digital-first solution for learner licensing in Victoria. Similar to PrepL the goal was to move beyond paper-based tests and counter-style service delivery—replacing them with flexible, user-friendly online tools that reflect the modern driving environment.

Victoria required a system that not only aligned with its specific road rules and infrastructure but also resonated with a diverse population of new drivers. Accessibility, localisation, and behavioural impact were critical priorities.

Key Objectives

  • Provide a digital pathway to a learner permit without needing to visit a VicRoads centre.
  • Incorporate Victorian-specific road rules, signage, and driving environments.
  • Make the experience intuitive, engaging, and accessible on any device.
  • Reduce administrative pressure on physical service centres—especially during COVID-19.

The Solution

We developed the Learner Permit Test Online (LPTO)—a self-paced, fully online course that delivers essential road rule education alongside behavioural guidance for new drivers.

LPTO presents content in digestible, interactive formats, including regionally relevant animations, knowledge checks, and real-world driving scenarios. Rather than simply testing memorisation, it helps learners understand how and why road rules exist, preparing them for safer decisions behind the wheel.

The platform was designed to scale across the state, ensuring broad access while maintaining the integrity and rigour of the permit process.

VicRoads Tablet

Key components include:

  • Online Learning & Assessment: Learners can access the platform anytime, anywhere, and complete the course at their own pace.
  • Scenario-Based Practice: Simulated driving situations teach learners to apply rules contextually, not just recall them.
  • Localised Content: Visuals and examples reflect Victorian roads, weather, and driving conditions for maximum relevance.

Results & Impact

LPTO has played a major role in reshaping the learner permit process in Victoria—improving access, consistency, and engagement. The program has been widely embraced by learners across the state and has been awarded industry recognition:

  • 2021 LearnX Platinum Award (Winner): Best Pandemic Response – E-Learning
750000

enrolments since launch.

88
%

completion rate

95
%

user satisfaction
with 4 or 5 stars

vicroads mobile
“It was really convenient, easy to navigate. Overall it was a really positive experience.”
LPTO User
vicroads mobile
“Not having to go into VicRoads was just such a bonus. The animations rocked and looked like places I drive in.”
LPTO User
vicroads mobile
“The course was excellent—very educational, practical, and easy to navigate. I found it extremely useful.”
LPTO User
vicroads mobile
“Great interactive tutorials!”
LPTO User
vicroads mobile
"It was very helpful how it reads it out to you, helped me get a better understanding of it."
LPTO User

Shifts your high-stakes, high-volume assessments into reliable online education.

Backed by robust competency framework management tools, our technology allows government and organisation leaders to shift education and assessments online, securely.

In Australia, our platform is the trusted leader in delivering learning, testing, and credentialing to motor vehicle operators.

We have over 3 million certifications awarded across multiple state governments.